Shipping policy
Processing Time
Every Oyster Magasin piece is handcrafted and made to order.
The estimated production time for each garment is listed on its individual product page. Please note that production times may vary during periods of high demand.
Once your order is completed, it will be carefully packaged and prepared for shipment.
Shipping
We proudly ship worldwide
Shipping costs are calculated automatically at checkout based on your destination.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Delivery Times
Shipping times vary depending on the destination country and are provided as estimates only.
Please note that Oyster Magasin cannot guarantee delivery dates and is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.
Customs & Import Duties
Orders shipped outside the European Union may be subject to customs duties, taxes, or import fees.
These charges are the responsibility of the customer and are determined by the destination country's customs authorities.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order.
Oyster Magasin is not responsible for delays, lost parcels, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Parcels
If your parcel arrives damaged, please contact us within 48 hours of delivery at:
nikitacorreiacontact@gmail.com
Please include your order number and photographs of the package and the item so we can review the issue and assist you as quickly as possible.
WHEN WILL MY ORDER SHIP?
Every garment is made to order. Please refer to the estimated production time listed on the product page. Once your order is completed, it will be shipped via UPS and you'll receive a tracking number by email.